Effective date: May 3, 2026
This Cookie Policy explains how Turtles.com Inc. and its Affiliates (collectively, "Turtles," "we," "us," or "our") use cookies and similar tracking technologies on the websites, applications, and services we operate (the "Service"), the choices you have, and how those choices interact with applicable privacy laws. This Policy is part of, and is incorporated by reference into, our Privacy Policy and Terms of Use.
This Policy describes Turtles' own use of cookies on Turtles-operated properties. Each Turtles-powered marketplace is operated by an independent Operator that may set its own cookies and similar technologies and is responsible for its own cookie disclosures and consents. If you are visiting a marketplace that runs on Turtles, please consult that marketplace's cookie notice for information specific to that property.
A cookie is a small text file that a website asks your browser to store on your device. Cookies allow a website to recognize your device when it returns and to remember information about you between page loads or visits.
In this Policy, "cookies" includes other similar tracking technologies, such as:
The terms of this Policy apply to all such technologies whether or not they are technically "cookies."
We use cookies for purposes that include:
For transparency, we group cookies into the following categories. The exact set of cookies on the Service varies over time; if you would like an up-to-date list, please email privacy@turtles.com.
These are required to provide the Service you have requested and cannot be turned off in our systems. They include cookies for authentication, session management, security tokens, fraud prevention, load balancing, and remembering your cookie consent choices. They do not store information that identifies you for advertising purposes.
These remember choices you make to provide a more tailored experience — for example, your language, region, theme, currency, or recently viewed marketplaces. Disabling these may degrade some features.
These help us understand how visitors use the Service so we can improve it. Examples include identifying which pages are visited most often, which features are used, where users encounter errors, and how the Service performs across devices and networks. We may use first-party analytics (run by us) or analytics services provided by partners (e.g., usage measurement, error logging).
These are used to promote Turtles products and Turtles-powered marketplaces, to measure the effectiveness of advertising campaigns, and (in limited circumstances) to support cross-context behavioral advertising. They are typically set by advertising or attribution partners. Where required by Applicable Law, these technologies are loaded only after you give consent (or where opt-out frameworks apply, only until you opt out).
You have multiple ways to control cookies and similar technologies:
Where required by law, we present a cookie banner or similar interface that lets you accept, reject, or customize non-essential cookies. Strictly necessary cookies cannot be disabled because the Service will not function without them.
Most browsers let you block, delete, or limit cookies through settings or extensions. Mobile operating systems offer similar controls, including the ability to reset or limit advertising identifiers. Detailed instructions are usually available from your browser or device vendor's help center. Note that blocking strictly necessary cookies will prevent the Service from functioning correctly, including signing in.
We honor browser-level Global Privacy Control (GPC) signals as a request to opt out of "sale" and "sharing" of personal information for cross-context behavioral advertising for residents of jurisdictions whose laws require recognition. If the signal is associated with a logged-in account, we apply the choice to that account; otherwise, we apply it to the browser or device.
For online interest-based advertising delivered by third parties, you can use industry opt-out tools, including:
These tools generally rely on cookies or identifiers and may not opt you out across all browsers or devices.
The Service does not respond to "Do Not Track" browser signals at this time, because there is no industry-standard interpretation of those signals. We do honor the signals described in Section 6.3.
Some of our advertising activities may qualify as a "sale" or "sharing" of personal information under U.S. state privacy laws, even though we do not exchange personal information for monetary consideration. You may opt out by emailing privacy@turtles.com or by sending a Global Privacy Control signal from your browser.
The Service is for adults only. Consistent with the Terms of Use, we do not knowingly direct cookies or similar technologies to anyone under eighteen (18).
The Service is intended for users in the United States. If you access the Service from outside the United States, you do so at your own initiative; cookies and similar technologies will be set in accordance with this Policy.
Where we offer mobile applications, we use SDKs and similar technologies that perform functions analogous to cookies. Your platform-level controls (for example, "Allow Apps to Request to Track" on iOS and "Reset advertising ID" or "Delete advertising ID" on Android) supplement the in-product controls described above.
When you visit a Turtles-powered marketplace operated by an Operator, that marketplace may set additional cookies under its own privacy and cookie notices. Operators are independent businesses responsible for the cookies they choose to set, the consent flows they implement, and the third parties they engage. Sellers may similarly use third-party tracking technology where Operators allow.
If you have questions about a particular marketplace's cookie practices, please contact that marketplace directly.
We may update this Policy from time to time as we add or remove cookies, change service providers, or as Applicable Law evolves. The effective date above reflects the most recent version.
Turtles.com Inc. — privacy@turtles.com
